Payment Policy

At Cijix, we provide a variety of secure and streamlined payment methods to guarantee a seamless checkout experience. To ensure prompt processing, all transactions are handled in real time at the moment of purchase.

Accepted Payment Methods

We currently accept the following payment methods:

  • Paypal

Currency for Transactions

All transactions made on our website are processed in GBP (£ - British Pound). If you are shopping from outside the UK, please note that your bank may apply currency conversion fees.

Secure Payments

Safeguarding your privacy is our highest priority. Every transaction on our platform is executed utilizing advanced SSL (Secure Socket Layer) encryption, guaranteeing that your personal and financial data remain fully protected. We never retain credit card details on our servers; instead, all transactions are securely managed by certified, PCI-compliant payment gateways.

Payment Confirmation

After a successful payment, you will receive an order confirmation email with your order details. This confirms that we have received your payment and have started processing your order. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@cijix.com.

Failed or Declined Payments

Should your transaction be declined, we suggest verifying your card information, billing address, and available funds. If the problem continues, please get in touch with your banking institution or card issuer. Alternatively, you can always reach out to our dedicated support team for further guidance.

Payment Disputes

If you believe there has been an error or unauthorized charge, please contact us immediately at info@cijix.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.

Store Policies Overview

Shipping Policy We currently ship to addresses within the United Kingdom only. Shipping is free on all orders, and the estimated delivery time is 6 to 9 business days. For more information, please review our full Shipping Policy.

Return and Refund Policy If you are not satisfied with your purchase, we offer returns within 30 days of delivery. Products must be unused and in their original condition. No restocking fees apply. To learn more, visit our Refund Policy.

Privacy Policy We respect your privacy and protect your personal data in accordance with UK GDPR. Information collected during checkout is used solely to process and deliver your order. For complete details, view our Privacy Policy.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

      Customer Service (Opening Hours):

      • Monday - Friday:  09:00 - 18:00 (GMT)
      • Saturday and Sunday:  10:00 – 16:00 (GMT)